Look, this is how the customer care and support should look like. I really love my hosting provider.
Hi Stefan!
Ack. Through a COMPLETE bumbling on our part, we’ve accidentally attempted
to charge you for the ENTIRE year of 2008 (and probably 2009!) ALREADY
(it was all due to a fat finger)!
We’re really really realllly embarassed about this, but you have nothing
to worry about. Please ignore any confusing billing messages you may have
received recently; we’ve already removed all those bum future charges on
your account (#347023) and fixed everything up.
Thank you very very much for your patience with this.. we PROMISE
this won’t happen again. There’s no need to reply to this message unless
of course you have any other questions at all!
Sincerely,
The Foolish DreamHost Billing Team!
Clever Leap is a small web development company
run by and for people who are ready to make
the leap. We will plan, design and develop
your
web site to reflect your unique identity,
speak to
your community and create meaning.
